Why can't I use a reward on a previous order?Updated 6 days ago

Rewards, vouchers, and discount codes cannot be applied retroactively to completed orders.

If a reward becomes available after an order has been placed, it can only be used on a future qualifying purchase.

For example:

• An order may earn enough points to unlock a new reward.
• The reward becomes available after the order is completed.
• Because the reward was not available at the time of checkout, it cannot be applied to that completed order.

Any newly unlocked rewards will remain available in your Morphe Insiders account and may be used on a future qualifying purchase, subject to the applicable reward terms.