Is there any cost associated with returns?Updated 7 days ago
Return handling and any associated costs depend on the reason for your request and are reviewed based on order details and item condition to ensure a fair and consistent resolution.
If you’re experiencing an issue with your order—such as a damaged item, incorrect item, or a product concern—our Customer Support team is happy to review the details and help determine the most appropriate next steps.
In some situations, return shipping may be the responsibility of the customer.
To ensure we guide you correctly, please contact our Customer Support team within 30 days of delivery with your order information and the reason for your request. Once reviewed, we’ll confirm the available options and provide next steps if applicable.
To get started, please contact us here.